8 Sep 2015

WHEN MODERN TECHNOLOGY FAILS


Technology is a fabulous thing, something we have come to rely on in almost every part of our day to day lives. But what happens when technology fails, where are we left then ???


Our family has been seeing the same Doctor since we moved to Mackay in 2001. That's almost fifteen years of trusting, comfort and faith.
Late last year, unforeseen family circumstances saw our much loved family GP pack up and move, leaving us to start over. It was easier to stay within the same practice, as all our records were there, and I also didn't have the time nor the energy to search for a new GP.

If your anything like me, seeing a new Doctor sends chills up your spine, leaves your stomach doing flip flops and your anxiety at an all time high.

Let's face it, I become a highly strung mess.

So imagine how many people, just like me had very high stress and anxiety levels when we found out that the Doctors surgery had, had a technical malfunction.
The end result....
EVERY single patient file was gone, vanished into thin air, deleted from the system.
Test results, medication files, EVERYTHING GONE !

The test results that had been done at other clinics would still be able to be tracked down. Phew !
But what about all the little things that add up and make a persons medical history complete ?
Our new GP is not at fault, but he doesn't know his new patients quite like his predecessor. Yet.

It has been a very difficult process, a long winding road that many have had to travel.

Medication wise, we were all advised to bring in what we had, whether it be current prescriptions, old bottles with the labels still attached so that the Dr could make new records of what his new patients were suppose to be on.
How frightening would that have been for the elderly, it was disconcerting for us.
I cant begin to imagine how this error has affected them.

So when it all boils down to it, is technology all that it is really cracked up to be ?
Should companies not be backing everything up in case things like this happen ?
Do you think the good old fashioned way of keeping written patient files on hand should still be around ?


Technology is a wonderful thing, but can we afford to put all our trust into a machine ?

Linking up with Essentially Jess for #IBOT





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